Appendix 2. Glossary

5G The fifth generation of mobile technology achieving higher bandwidths than 4G, driving greater mobile availability, extremely reliable large-scale networking of devices, lower latencies, bandwidths of 1 Gbps—2 Gbps, and lower energy consumption by batteries. 5G adoption will drive the expansion of the Internet of Things
AGM Annual General Shareholders’ Meeting
ANO Autonomous non-commercial organisation
B2B Business-to-business
B2C Business-to-customer
B2G Business-to-government
B2O Business-to-operator
BDD The Bridging the Digital Divide project
Broadband Broadband internet access
CAMI Central Archive of Medical Images
CAPEX Capital expenditures for acquiring or upgrading non-current assets
CCTV Closed-circuit television
Cloud services A model for enabling on-demand network access to a shared pool of configurable computing resources
Credit rating A quantified assessment of the creditworthiness of an individual, company, regional authority, or sovereign government
Data centre Data processing centre
Digital Economy of the Russian Federation The Digital Economy of the Russian Federation programme approved by the Russian Government’s Decree dated 28 July 2017
EGM Extraordinary Shareholders’ Meeting
Employee engagement Emotional and intellectual commitment of employees to go above and beyond in doing their job
FCF Free cash flow
FOCL Fibre-optic communications line
FTTB (fibre-to-the building)/FTTx Broadband network architecture using optical fibre to provide all or part of the local loop used for last mile telecommunications
GPON Gigabyte Passive Optical Network
GRI Standards (The Global Reporting Initiative) The GRI Sustainability Reporting Guidelines offer an international standard for the preparation of voluntary sustainability reports by organisations
HR Human resources
HRM Human resources management
ICS Internal control system
ICT Information and communication technology
IIAS Integrated Identification and Authentication System
IIoT Industrial Internet of Things
Interactive TV A TV format/service for viewing television online via any internet provider
IPTV A system through which television services are delivered using the internet protocol suite over a packet-switched network such as a LAN or the internet
Issuer An entity or an individual issuing securities to support and finance their business
KPIs Key performance indicators
LED Light-emitting diode
MRF A macroregional branch of PJSC Rostelecom
MVNO Mobile Virtual Network Operator
NCO Non-commercial organisation
NGO Non-governmental organisation
NPS (Net Promoter Score) An index reflecting consumer loyalty to a product or company (likelihood to recommend) and used to gauge repurchase intent
OIBDA Operating income before depreciation and amortisation (an evaluation metric)
ОКPD 2 Russian Classification of Products by Economic Activitie
OTT (over the top) Delivery of video signals from a content provider directly to a user’s device over the internet bypassing an operator
PBX Private branch exchange
PJSC Public joint stock company
Regions of operations Regions where the organisation has production facilities and key personnel
RMIS Regional Medical Information System
RRS Rostelecom Roznichnye sistemy (Rostelecom Retail Systems)
RSCS Russian Scientific Centre of Surgery
RSPP Russian Union of Industrialists and Entrepreneurs
S&A Subsidiaries and affiliates
SaaS Software as a service
SES Stakeholder Engagement Standard OR simple electronic signature
SIA Social Impact Award
Smart City A project for digital transformation of cities
Smart TV An advanced television set with integrated internet and digital interactive feature
SMEs Small and medium-sized enterprises
Stakeholder An individual, group, or entity that can be affected by the Company and/or who can affect the Company
Subscriber An individual or an entity with a valid contract who has used any service entailing data traffic, a subscription fee, or a service charge in the past six months
Sustainability Societal development that meets the needs of the present generations without compromising the ability of future generations to meet their own needs
UN The United Nations
UN SDGs The United Nations Sustainable Development Goals
USE The Unified State Exam
USIEC Unified System of Interdepartmental Electronic Cooperation
VAS Value added services
VPN/IP VPN A virtual private network for expanding a dedicated network through a public network (the internet), enabling desktops to send and receive data via a shared or public network as if the desktop was directly connected to the private network, while taking advantage of the public network functionality, security policy, and management capabilities
WECM Wholesale electricity and capacity market
Wi-Fi Wireless local area networking (WLAN) of devices
WSIS World Summit on the Information Society