Profit

People

Planet

PJSC Rostelecom sustainable development goals	Development of product and service ecosystems around customers	Ensuring high standards of customer service	Developing and enhancing partner platforms	Scaling-up traditional business	IT landscape upgrade and centralisation	Expansion of fibre and upgrade of copper networks	Continued implementation of the operational efficiency programme	Improved decision-making and business processes	Real estate portfolio optimisation	Building digital skills and capabilities	Staff retraining and internal migration	Adaptation of approaches to staff development and corporate culture improvements to meet digital company requirements	United Nations Sustainable Development Goals
Enable systematic development and deployment of digital technology													8, 9, 10, 11
Contribute to Russia’s transition to innovative development													9, 10, 11, 17
Become a technology leader in innovative solutions													8, 9
Make telecommunications technology accessible and safe													10, 11
Ensure high quality of customer service in line with the highest standards													8
Conform to the highest standards of business ethics													16
Reduce corruption and bribery													16
Improve the quality of life for Russian citizens by bridging digital divides and ensuring accessibility of communications services for all													4
Improve customer satisfaction													10
Contribute to ensuring equal access to education and improving the computer literacy of Russian citizens													4, 8
Become an employer of choice attracting highly skilled talent													4, 8
Ensure a healthy and safe working environment													4, 8
Contribute to making cities and settlements more inclusive, safe, and sustainable													11
Reduce Rostelecom’s environmental footprint and preserve the environment for future generations													12, 13, 15
Reduce energy consumption and switch to green energy													7, 12, 13, 15

PJSC Rostelecom’s contribution to the United Nations Sustainable Development Goals (UN SDGs) in 2018