Rostelecom’s Strategic Sustainable Development Matrix




PJSC Rostelecom sustainable development goals Development of product and service ecosystems around customers Ensuring high standards of customer service Developing and enhancing partner platforms Scaling-up traditional business IT landscape upgrade and centralisation Expansion of fibre and upgrade of copper networks Continued implementation of the operational efficiency programme Improved decision-making and business processes Real estate portfolio optimisation Building digital skills and capabilities Staff retraining and internal migration Adaptation of approaches to staff development and corporate culture improvements to meet digital company requirements United Nations Sustainable Development Goals
Enable systematic development and deployment of digital technology 8, 9, 10, 11
Contribute to Russia’s transition to innovative development 9, 10, 11, 17
Become a technology leader in innovative solutions 8, 9
Make telecommunications technology accessible and safe 10, 11
Ensure high quality of customer service in line with the highest standards 8
Conform to the highest standards of business ethics 16
Reduce corruption and bribery 16
Improve the quality of life for Russian citizens by bridging digital divides and ensuring accessibility of communications services for all 4
Improve customer satisfaction 10
Contribute to ensuring equal access to education and improving the computer literacy of Russian citizens 4, 8
Become an employer of choice attracting highly skilled talent 4, 8
Ensure a healthy and safe working environment 4, 8
Contribute to making cities and settlements more inclusive, safe, and sustainable 11
Reduce Rostelecom’s environmental footprint and preserve the environment for future generations 12, 13, 15
Reduce energy consumption and switch to green energy 7, 12, 13, 15

PJSC Rostelecom’s contribution to the United Nations Sustainable Development Goals (UN SDGs) in 2018